Sunday, July 24, 2011

Business Ethics

Business ethics is the behavior that a business adheres to in its daily dealings with the world. The ethics of a particular business can be diverse. They apply not only to how the business interacts with the world at large, but also to their one-on-one dealings with a single customer.

Many businesses have gained a bad reputation just by being in business. To some people, businesses are interested in making money, and that is the bottom line. It could be called capitalism in its purest form. Making money is not wrong in itself. It is the manner in which some businesses conduct themselves that brings up the question of ethical behavior.

Good business ethics should be a part of every business. There are many factors to consider. When a company does business with another that is considered unethical, does this make the first company unethical by association? Some people would say yes, the first business has a responsibility and it is now a link in the chain of unethical businesses.

Many global businesses, including most of the major brands that the public use, can be seen not to think too highly of good business ethics. Many major brands have been fined millions for breaking ethical business laws. Money is the major deciding factor.

If a company does not adhere to business ethics and breaks the laws, they usually end up being fined. Many companies have broken anti-trust, ethical and environmental laws and received fines worth millions. The problem is that the amount of money these companies are making outweighs the fines applied. Billion dollar profits blind the companies to their lack of business ethics, and the dollar sign wins.

A business may be a multi-million seller, but does it use good business ethics and do people care? There are popular soft drinks and fast food restaurants that have been fined time and time again for unethical behavior. Business ethics should eliminate exploitation, from the sweat shop children who are making sneakers to the coffee serving staff who are being ripped off in wages. Business ethics can be applied to everything from the trees cut down to make the paper that a business sells to the ramifications of importing coffee from certain countries.

In the end, it may be up to the public to make sure that a company adheres to correct business ethics. If the company is making large amounts of money, they may not wish to pay too close attention to their ethical behavior. There are many companies that pride themselves in their correct business ethics, but in this competitive world, they are becoming very few and far between.

Leadership Values and Ethics - Secrets of Leadership Success

Leaders know what they value. They also recognize the importance of ethical behavior. The best leaders exhibit both their values and their ethics in their leadership style and actions. Your leadership ethics and values should be visible because you live them in your actions every single day.

A lack of trust is a problem in many workplaces. If leaders never identified their values in these workplaces, the mistrust is understandable. People don't know what they can expect. If leaders have identified and shared their values, living the values daily, visibly will create trust. To say one sentiment and to do another will damage trust - possibly forever. In Trust Rules: The Most Important Secret, three constructs of trust are explored. Dr. Duane C. Tway calls trust a construct because it is "constructed" of these three components: “the capacity for trusting, the perception of competence, and the perception of intentions.”

Workplace ethics take the same route. If the organization's leadership has a code of conduct and ethical expectations, they become an organization joke if the leaders fail to live up to their published code. Leaders that exhibit ethical behavior powerfully influence the actions of others.

Choose Your Leadership Values

The following are examples of values. You might use these as the starting point for discussing values within your organization:

ambition, competency, individuality, equality, integrity, service, responsibility, accuracy, respect, dedication, diversity, improvement, enjoyment/fun, loyalty, credibility, honesty, innovativeness, teamwork, excellence, accountability, empowerment, quality, efficiency, dignity, collaboration, stewardship, empathy, accomplishment, courage, wisdom, independence, security, challenge, influence, learning, compassion, friendliness, discipline/order, generosity, persistency,optimism, dependability, flexibility

As a leader, choose the values and the ethics that are most important to you, the values and ethics you believe in and that define your character. Then live them visibly every day at work. Living your values is one of the most powerful tools available to you to help you lead and influence others. Don't waste your best opportunity.

Characteristics of a Successful Leadership Style

Much is written about what makes successful leaders. I will focus on the characteristics, traits and actions that, I believe, are key.

  • Choose to lead.

  • Be the person others choose to follow.

  • Provide vision for the future.

  • Provide inspiration.

  • Make other people feel important and appreciated.

  • Live your values. Behave ethically.

  • Set the pace through your expectations and example.

  • Establish an environment of continuous improvement.

  • Provide opportunities for people to grow, both personally and professionally.

  • Care and act with compassion.

The Key Role of HR in Organizational Ethics

What is important to discuss today is how research informs us about the pivotal role human resource professionals can and should play in ethics management. Research suggests that successful ethics management depends less on formal ethics programs and more on employees' fairness perceptions, ethical leadership at all levels, and the alignment of multiple formal and informal cultural systems to support ethical conduct. To the extent that HR systems invoke fairness evaluations, HR managers design leadership training, and HR systems help to create and maintain organizational culture, HR professionals must play a key role in ethics management.

Research has found that employees' perceptions of fairness are equally or more important than other factors in terms of their influence on ethics-related outcomes. Fair treatment is so important because employees who perceive unfair treatment will rebalance the scales of justice by harming the organization. Employees who perceive fair treatment, on the other hand, will reciprocate by going above and beyond the call of duty to help management (by reporting ethical problems, for example). To ensure that employees feel they are treated fairly, it is important to design HR systems and interventions with perceived fairness as a key goal, with an emphasis on procedural (fair decision making procedures) and interaction (fair interpersonal treatment) fairness. Employees' perceptions of fair treatment should be monitored regularly via employee surveys, and changes should be made based upon the results.

It is also important for HR managers to work with the ethics/compliance office to follow up on employees' ethics concerns because a large percentage of reported concerns are fairness and therefore HR system-related. Most employees equate ethics and fairness; for them, there is no bright line between the ethics and HR offices.

Ethical leadership is vital to creating an ethical workforce. It is a myth that employees are fully formed moral agents who can 'lead themselves' when it comes to ethics. Research indicates that most employees look outside themselves to significant others for guidance in ethical dilemma situations. If this leadership and guidance is not provided by the leader of the organization, employees will seek it elsewhere, most likely from their peers.

According to research on ethical leadership, an ethical leader is a leader who cares, listens to what employees have to say, and has the best interests of employees in mind. In addition, an ethical leader communicates an ethics and values message. When making decisions, he/she asks "what is the right thing to do?" An ethical leader also role models ethical conduct and conducts his/her personal life in an ethical manner. This role model is trusted by employees and sets an example of how to do things the right way in terms of ethics. An ethical leader holds everyone accountable, and defines success not just by results but also by the way they are obtained

It is important that HR managers design performance management, career development, and training systems that: 1. Hold leaders accountable for the ethical dimension of their leadership; 2. Identify ethical leaders and rely on them for role modeling and mentoring others; 3. Incorporate the ethical dimension of leadership into all leadership training and development programs.


HR systems are key to the development and maintenance of ethical culture. One of the steps HR managers can take is to focus on how ethics and values fit into the design of key systems such as performance management and reward systems. HR managers can integrate accountability for ethics and values into performance management systems so that implementing ethical values is weighted substantially in promotion and compensation decisions (at least as much as bottom line results). Additionally, HR managers can focus on reward systems by rewarding 'exemplary' ethical behavior. To focus on discipline, unethical conduct must be disciplined consistently and at high levels, to send a powerful signal that management means what it says about ethics. Finally, effective ethics management requires regular assessment of the ethical culture. Overall, HR and ethics managers must focus on how cultural systems fit together or align in support of ethical conduct, a common goal.

Friday, July 22, 2011

Job Interview Flowchart

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Thursday, July 21, 2011

Freshers Resume - Some Tips

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Freshers Resume for Technical Jobs

The ideal freshers resumes for technical jobs have normal beginnings where the name and contact details of the candidates are mentioned. They also state the career objectives right at the beginning after which the educational qualifications of the candidates are stated. An important part of these freshers resumes is the computer skills of the applicants. They also should state all their educational achievements and also provide complete details of the various academic projects they have participated in.

Freshers Resume for Information Technology Jobs

The best freshers resumes for the jobs in the information technology sector have the name and contact details of the applicants right at the start. They should also state the objective of their careers immediately afterwards, which should be followed by their educational qualifications. They should also mention the various details of their software or hardware capabilities. They also need to mention all the achievements of their academic lives in their resumes. They should provide complete description of all the academic projects they have been involved in and mention the extracurricular activities they are good at. Besides, these curriculum vitae should also include the personal capabilities of the candidates.

Freshers Resume for Technological Jobs

The most preferred freshers resumes for technological jobs should start off with the educational details of the candidates. Then the candidates should furnish their project work details as well as work experience. They should also provide details regarding their computer capabilities and mention the publications that have been penned by them. If the candidate has been awarded in his or her career details regarding the same should be furnished as well. Their references should be mentioned in the resumes as well.

Fresher Cover Letters

The fresher cover letters are important in this day of online job sites where the employers look at resumes on these sites only. These should ideally start with a respectful address, after which the candidates should in brief say some thing about themselves like his educational qualification and marks secured for example. The main part of the cover letter includes the various objectives of the particular applicants as well as their usefulness in various parts of the particular job.

Interview tips for Freshers

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About Interview Tips for Freshers

The interview tips for freshers are basically some suggestions and advices that are provided to the job seekers who are going to appear for an interview for the first time in their professional lives. These suggestions are nowadays available on the internet.

Importance of Interview Tips for Freshers

The job interviews are of utmost importance for the job aspirants, especially if they are taking their first steps in this regard. A good interview can make or break the confidence of the job seeker and this is where the good suggestions come in handy.

Interview Tips for Freshers before Interview

One of the first things a fresher should do before an interview is to do extensive research of the company. The freshers should also be punctual and reach, preferably, before time for the interview. This always makes a good impression on the minds of the interviewers. It is also advisable that the job aspirants practice their interviews time and again before appearing for the actual one.

Interview Tips for Freshers during Interview

During the interview the job seekers should put up a smiling face as employers always like people with vibrant personalities. They should also shake the hands of the interviewers in a firm way. They should also talk eye to eye with the interviewers. They should speak clearly as any way else would show the interviewer that the interviewee is lacking in confidence. They should also be responsive to the interviewers. They need to avoid being overzealous with their answers, which should be precise and delivered only when a question has been asked. The application forms should be completed properly. The job seeker should also ask some questions to the interviewer and then thank that individual when the process comes to a close.

Things to Avoid

The freshers should refrain from being dishonest about themselves in the interviews. They should also not be chewing gums when they give an interview. Even if the interviewer offers them a cigarette they should be refusing it. They should be confident with their answers and should not say no to a job that is offered to them.

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